Pod Slurping: A New Dilemma for Organizations, As your customer retention program develops, be sure to include an employee training element in your plan. The first and the most vital strategy used by Microsoft were making changes in the employee benefits programs and schemes. Therefore, the improved and newly designed workplaces helped in motivating the workforce for increasing the level of retention (Sandhya and Kumar, 2011). There are various theories of organisational behaviour that support the managers to develop a strong level of understanding among the individuals in respect to their feelings, performance and their level of perception in the organisational setting. The primary factors that are influencing the planning and development of healthcare facilities around the world are governmental policies, patient advocacy and overgrowing competition to capture the healthcare market. Business Reports. Human resource management practices: A comprehensive review. Textbooks, only 1 For example, if all documents in a SharePoint site should be retained for 5 years, it's more efficient to do this with a retention policy than apply the same retention label to all documents in that site. Since its inception, Microsoft was appreciated for its employee-friendly HR (human resource) practices. Organizational behavior: Key concepts, skills & best practices. Ali, H., & Aroosiya, M. (2012). list and refer to the values that underpin the standards set by your team;   Onboarding and orientation — Every new hire should be set up for success from the very start. And this threatened the workforce to perform any action which might pose a negative impact on the organisation. Buller, P. F., & McEvoy, G. M. (2012). Thus, the increased levels of employee benefits were vital in resolving the issues and improving the organisational culture and motivation of the employees. Of course, customer retention doesn't sound as exciting as client acquisition, but it is less costly, and can ultimately make or break your business. To View this & another 50000+ free samples. Crook, T. R., Todd, S. Y., Combs, J. G., Woehr, D. J., & Ketchen Jr, D. J. There was established a system that encourages occurrence of a smooth flow of communication that comprises of flow of communication in both direction i.e. Tiwari, P., & Saxena, K. (2012). And this offered a big competitive benefit to Microsoft in comparison with other competitors. Human Resource and Organization Behavior Case Studies, Employee Motivation and Retention Strategies at Microsoft Corporation, Introduction to Human Resource Management Textbook, Introduction to Human Resource Management, Pod Slurping: A New Dilemma for Organizations, Microsoft - Discrimination at the Workplace. As well as, it was also realized by the employees that there is high level of discrimination in offering compensations and bonuses to the employees. Calculate the number of words and number of pages of all your academic documents. ICMR HOME | Case Studies Collection It was argued by the organisational management that there follows a hundred percent non-tolerance policy which used to follow in the organisation in respect with the racial discrimination issues. purposes only. The continuous success and growth of Microsoft demonstrates the skills of the company and its key persons. The African American employees filed a suit against the organisation due to experiencing discrimination at the workplace. It was clear and evident from the case that those employees were discriminated in respect with various factors including performance evaluation, rewards and recognition and workplace promotions (Hong, et al., 2012). Cervical neoplasia could be easily detected with the help of these screening tests thereby preventing the affected women from developing cancer.