It was for my guest room bed that has storage drawers, so when I received both pieces the bed was to high, you need to be 5'6' and up to be able to sit or get in the bed. I opened the sliding door to let natural air in and seemed to be kind of gone by the evening. Amazon Prime was a factor in purchasing this mattress. Discount does not apply to pending or previous purchases, gift cards or gift certificates. After spending hours researching this mattress, I came to the conclusion that this is similar to the Serta I-comfort and about 1/4 - 1/3 of the price. The bed felt as warm or a bit warmer as a spring mattress with a topper on it but a lot less hotter than a memory foam without gel. In spite of them being a household name and having a wide selection of mattresses in different firmness types, there are many sleepers that have complaints about these mattresses. I have never had such severe back and hip pain when I wake up in the morning. I ordered this bed set on line with out trying it out big mistake. Affordable Serta comfort ready to take home. Sealy Mattress-in-a-Box. I have back problems, and I do think the mattress is hard but I also think it helps my back. I was already to give this a 5 star rating. I AM A SENIOR WITH SEVERAL ORTHOPEDIC ISSUES. Get The Best Black Friday 2020 Online Mattress Deals! Some of the complaints have to do with sagging and initial comfort. That’s why every Serta® mattress is backed by Serta’s 10-year limited warranty. I am pleased with my choice so far and recommend you go lay on this mattress if you prefer a firm one. SINCE THERE WAS SOME DISCUSSION ABOUT SMELL, (AND A SERTA PILLOW I PURCHASED DID HAVE A STRONG ODOR FOR A FEW DAYS) I CHOSE TO OPEN THE MATTRESS IN ANOTHER ROOM. Serta has focused on edge support in their mattresses and many find them to be comfortable, but some customers have found these mattresses to not be entirely supportive. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. This is only because the gel becomes cold and needs time to reach room temperature. [...] We then waited only a few hours, made the bed, and slept that night on it. Time to call them back and replace number 2. Skip the foam it's not worth it! Bought this mattress after trying out several different foam beds at various stores. The mattress was delivered in a huge box and once we got it out and onto the box spring, we noticed a funky, strong chemical smell. I don't sink in and it sure doesn't "form" around me.Talking to a retail seller of these he told me more foam mattresses are returned than kept. Like all things you read on the Internet, understand there is no better judge than yourself. We will see how the warranty comes into play and if they make good on a replacement or refund. With the iComfort by Serta® mattress, cool, supportive sleep is the priority. I love it even more because my husband wakes up earlier than me and I never ever feel him moving or getting up before me. No issues with smell or sagging. About two hours. If you buy this, don't plan on staying out of it for long. Will come back and re-update in a few months. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. If I could give this matress 0 stars I would. You can feel the space in the frame when your head is raised through the mattress…terrible!!! I went to 2 separate mattress retailers and laid on every mattress on their showroom floor. Free Shipping. It feels like a heavenly cloud and we have slept so well on it and could not be more pleased with our purchase. It was awesome to see it take its shape! Plus the only way that I can trade it in was if I bought a new bed so I will take the loss this whole thing leaves a very sour taste in my mouth and I will take the loss the picture above is very misleading. I've had this mattress for 3 weeks now and I am not happy. It's made by Sleep Innovations (who is not Serta). The gel also helps to keep it nice and cool during the summer months.Also, there was no noticible smell when I opened it. It is quite firm but we use a fluffy mattress pad which makes it just right for us. In reality, it was ready just a few hours later.My husband complained that it was not as soft as he liked, so we bought a memory foam/gel mattress cover for it at Costco. I put it on my existing box spring and opened it up and left it sit for about 6 hours for it to reach its full shape.There was a slight smell to it but nothing unpleasant and by the time I put the mattress pad and sheets on it, I was sleeping on it the first night without any issue.If this is your first foam bed it will take a few nights to a week to fully acclimate to the difference between this and a spring based bed, so dont give up on it too quickly.I sleep on my back and side a lot and used to have horrible shoulder and hip pain from a conventional mattress and the pressure points. I have a tender back and don't wish to sleep on a tender mattress. SHOULDER PAIN ON THE SAME SIDE DID NOT RESPOND AS WELL BUT IT IS ALSO IMPROVED. I went out and bought a 1inch foam topper to put on it to reduce the firmness. A highly breathable and supportive mattress with a classic, responsive feel. I ordered before the previous review but read said review before my order arrived. Both my partner and I are on the lean side, but still. The Promotion consists of the following discounts on the following select iComfort mattress models: Discount will be applied at time of online checkout. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. Discount may not be combined with any other sale, promotion, promotional code, offer or discount. We could not be happier and it sleeps so much better than a traditional spring mattress. Thankful for that. Greatest mattress I've ever slept on. We tried out the I-comfort mattress Raymour and Flanagan's and really liked it. 15% Off. When I first received this mattress, in a square box, I was soooo disappointed and upset. We paid $583 for a queen back them. If you're looking for a comfortable mattress at an affordable price, I highly recommend this mattress. When it comes to your own comfort, your own body is the only North Star. That's why some reviewers talk about how heavy this mattress is - it's because it's so firm - and that's a good thing. Over the years, they have been most famous for their Posturepedic brand that focused on zoned support. The matteress is to soft. Everyday when I wake up after sleeping on this mattress my back hurts more than it does all day. I’m 5’8” and weigh 175. Don't know why since it's suppose to have a gel foam but I guess that doesn't work for me. With the iComfort by Serta® mattress, cool, supportive sleep is the priority. Some feel like the mattresses provide good comfort, but others didn't feel comfortable while they slept. The adjustable base would not raise the mattress within two weeks of purchase. Durability issues don't happen to everyone, but if your focus is long term comfort, consider taking a look at our list of top rated mattresses for competitive alternatives. *Declared brand purchased, TraQline US, Jan–Dec 2019. Macy's, Sears, Etc.). Hate it will not keep. Very dissapointing! (27%), Non Combo Product List Price : 479.99. Some sleepers have had problems with feel and durability over a shorter than average time. This company is good but the mattress sucks. Our new Perfect Sleeper® Express mattresses are available to pick up at your local Serta retailer or order online for quick shipping. If you like a lightly pillowed top I HIGHLY recommend a 2.5 inch gel mattress topper. Sealy has paid attention to edge support over time, but softer mattresses (especially foam options) may not be supportive enough along the edges for all sleepers. List Price : 599.99, Save  I read a ton of reviews before purchasing this mattress. I did not notice any odor. I have had this mattress for a year. Other restrictions or exclusions may apply. There was no smell that a lot of other customers spoke of. The delivery service was outstanding too. I haven't noticed any problem with sleeping hot. My husband and I think this mattress is wonderful. Around 3-4hrs in I would feel my back slowly be unsupported and I would bottom out to the foam base layer due to my weight and the heat I put off would cause it to soften. Buying a mattress online is risky. Serta has been making mattresses since 1931. When we went to mattress store, we laid on all of them and ended up with this model. Resetting the box would not have fixed the problem. Arrived on time, white glove service, and the most comfortable bed I've ever slept in. In addition, the seams are coming apart and separating on the top of the mattress cover. The mattress is firm, but comfortable, and is an extremely good value for the price. The replacement one seemed to be ok... we set up the bed and it seemed to take it shape over the next 24 to 48 hours... it had a very high spot in the center on the fold that they put in it to box this item.... the high spot never went away... i spoke with a amazon rep. and the said that it should relax and lay flat... it has been almost a year am I'm still waiting for it to lay flat...i have to lay in the middle of the bed to cuddle with the wife!!!