Whether you are accustomed to sewing major projects, or you're simply hemming pants, a sewing machine can be incredibly useful, eventually becoming a necessity. Make sure that the machine's power cord is connected directly to the AC power outlet (electrical socket) and that no surge protectors or power switches are used. 8. Sewing machine seizes up or won't sew. Be sure to use the correct needle and thread size for the fabric you are sewing. Reconnect the power cord, and then power the machine on. Follow the instructions below if your machine is not making a stitch. Brother Web ConnectGoogle Cloud Print™-related ProblemGoogle Cloud Print™ ConsumablesPaper If it has, raise the feed to ensure the fabric will move forward. Every time I tried to use the pedal the needle hits the metal plate where I put the fabric, but when I use the hand wheel it goes through it. Cannot Send a FaxCannot Receive a FaxFax Quality ProblemGeneral Fax ProblemFax Sending OperationFax Receiving OperationFax Sending Operation from Computer (PC-Fax)Fax Receiving Operation with Computer (PC-Fax)Fax Settings / ManagementTips for Fax Cleaning If the LCD is blank even after you have pressed it: If you still cannot power the machine on, go to the next step. It has a lot of different zigzag patterns and it depends on whether you have the needle in L.M.R. Security Enhancement Remove the paper tray from the Brother machine. The thread should pull through the machine with no tightness. Try working with a walking foot. Try a different power cord (if available). 4. Try a different power cord (if available). Using thread that does not pull through smoothly can cause thread breakages, poor stitching or damage to your machine. Machine problem Machine Setup / SettingsPaper HandlingVideo FAQs As with every piece of equipment, problems can arise. It has "feed dogs" on the foot itself to guide all layers of fabric evenly, keeping the top and bottom in alignment. Sewing machine seizes up or won't sew. Just bought the brother xm2701 everything is working except the reverse lever will not go down when I press on it . The most common cause of a sewing machine skipping stitches is using the wrong type of needle for the fabric you are sewing. Disconnect your machine, and try to plug another device directly into the same socket. A walking foot is an optional presser foot on many sewing machines. If you have a mechanical machine, check that the foot is lowered before sewing.Computerised machines will remind you to do this. I'm not sure why you're not seeing the pictures as I've accessed the article with two different phones and laptops and they show up. 3. Unthread the machine, remove the bobbin from the bobbin case, clean underneath the needle plate of any lint or loose threads and rethread the unit completely. I bought a vintage zigzag sewing machine it is a model Dom-b was made in Japan. It's important to use only original Brother Bobbins of the correct size for your machine. Help!! Do not release the ON/OFF button until the machine has been powered on completely or after 15 seconds. The combination of needle size, thread size and fabric is incorrect. Your brother sewing machine is made to use a bobbin specifically designed to give the best stitching results. I have a two year old Brother sewing machine that won't sew. Paper JamPaper Feed ProblemPaper Loading / Handling Repeat this procedure up to three times if necessary. contact Brother Customer Service from the "Contact Us" section. If you press the LCD, it should light up and display the date and time. Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips Copy Quality ProblemGeneral Copy ProblemCopy OperationCopy Settings / Management If your machine has drop feed, check that the feed has not been accidentally lowered. Press and hold the ON/OFF button down, and then insert the power cord back into the Brother machine. I tried turning it off, then on. Make sure that any wall switches are ON. Setup VideoTroubleshooting VideoTutorial Video. If you still cannot power the machine on, go to the next step. In a nutshell, a walking foot assists in feeding the fabric layers evenly. Windows 10 Error MessagesPaper Feed / Paper JamPrintScanCopyTelephoneFaxMobileCloudOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support InformationVideo FAQs, Windows 10 Support Cannot Print (via Network)Cannot Print (via USB / Parallel)Cannot Print (via Mobile Device)Print Quality ProblemGeneral Print ProblemPrint from Computer (Windows)Print from Computer (Macintosh)Print from Mobile DevicePrint Settings / ManagementTips for Printing Go to the Top page in the FAQs & Troubleshooting section. Telephone ProblemTelephone OperationTelephone Settings Bobbin. If you cannot power your Brother machine on by pressing and holding the power button on the machine’s control panel, do the following: When the Brother machine is idle for a certain period of time, it will enter Sleep Mode and its display (hereinafter called LCD) on the control panel will be blank. Please note this form is used for feedback only. In short, we simply need to reduce the presser foot pressure by following the manual of the sewing machine. Try working with a walking foot. The fun part of sewing is completing our creative inspiration, not fighting the machine. PrinterScanner / Scan Key ToolPC-FAX / Fax-modem Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device Remove the power cord for at least 30 seconds. In a nutshell, a walking foot assists in feeding the fabric layers evenly. Skipped Stitches. However, if you need to force the wheel to turn, or the machine doesn't pick … 3. However, if you need to force the wheel to turn, or the machine doesn't pick up after a bit of assistance, stop what you're doing! Make sure the needle thread is behind the needle bar thread guide on the needle bar. Try to restore power to the machine. Make sure that any wall switches are ON. The last time I used it was last year when I got annoyed because it was not working properly. If you still cannot power the machine on, go to the next step. Windows SupportMacintosh Support > Check the power cord and AC power outlet (electrical socket). Try the following methods to restore power to the Brother machine: If you still cannot power the machine on, contact Brother Customer Service from the "Contact Us" section. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings Here is a simple checklist for mechanical problems, a guideline that can help save you an unnecessary trip to the repair shop and a load of frustration. 2. It’s like stuck! Charlu (author) from Florida on October 18, 2018: Hi Connie. 3. Product SpecificationPaper Specification Cannot Scan (via Network)Cannot Scan (via USB / Parallel)Cannot Scan (via Mobile Device)General Scan ProblemScan from MachineScan from Mobile DeviceScan from Computer (Windows)Scan from Computer (Macintosh)Scan Settings / ManagementTips for Scanning The thread may be knotted or tangled. Make sure that the socket is working. In case we are using a regular sewing machine (and not a serger), a walking foot can greatly help to stop seams from becoming wavy. Try to restore power to the machine. If that device does not work, connect the Brother machine to a different working socket. 1. In case we are using a regular sewing machine (and not a serger), a walking foot can greatly help to stop seams from becoming wavy. If that device does not work, connect the Brother machine to a different working socket. The most frequent issues involve fairly simple problems we have overlooked while absorbed in a project. iOS Device-related ProblemBrother iPrint&Scan (iOS Device)AirPrint (iOS Device)Android™ Device-related ProblemBrother iPrint&Scan (Android™ Device)Brother Image Viewer (Android™ Device)Windows Phone Device-related ProblemBrother iPrint&Scan (Windows Phone Device) The walking foot is used to sew plaids and stripes to match the patterns, and to sew through the multiple layers of quilts. Thread your machine with the foot raised. A sewing machine is a wonderful thing to have in the house. If that device does not work, connect the Brother machine to a different working socket. To help us improve our support, please provide your feedback below. - Check the threading path of the top thread and rethread your machine. If the LCD remains blank, your Brother machine is not powered on. The machine will also not work if the bobbin winder shaft is pushed to the right or if you are not using the foot controller properly. One Point Advice When thread got tangled. When the machine has been powered on completely, insert the paper tray back into the machine. Your brother sewing machine is made to use a bobbin specifically designed to give the best stitching results. It's not uncommon to need to give your machine a bit of help by turning the handwheel, especially when you're just getting a seam started. Go to the next step. Try a different power cord (if available). Sewing Machine Does Not Work Check that the machine is plugged in and that the main power switch is turned on.