As far as I could tell, the airline wasn't proactively selling upgrades at check-in or the gate. Oh Westjet how you frustrate me. The offer submitted is inclusive of taxes and fees. This is the version of our website addressed to speakers of English in Canada. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. To access your flight, you will require your WestJet Booking Reference, found on your My Canada Trips documentation as well as your Surname . Alberto runs our flight reviews and oversees special projects across several verticals. On their website, you can enter your last name and the reservation code for your flight and click "place an offer," to see if you're eligible to make an offer for an upgrade. Related: The best cards for Priority Pass lounge access, The Premium Plaza, one of the two at YYZ, isnt a top-notch lounge, but on this visit did its job well enough. I am travelling with a friend who is booked on a separate ticket, how can they check if the flight is eligible? Enrollment required. For example, for short- to medium-haul flights where sleeping isn't required but a more comfortable . (Because the fare did not include lounge access, we havent factored it into our score.). If my flight has more than one segment, do I have to make an offer for each segment? If your flight is rebooked or cancelled at your own request, your claim to an upgrade will be forfeited and you will not receive a refund. Download the WestJet app to enjoy hundreds of hours of movies and TV shows on your own device through WestJet Connect. The tray table extended smoothly from the other armrest, right under the electronic dimming controls peculiar to 787 windows, with the pull of a small lever that eliminated the need to fish awkwardly for a handhold. Definitely worth paying for premium seat during COVID. If we try to process your credit card and there is an error, we will be unable to process your upgrade and you will receive an unsuccessful upgrade notification. The flight was mostly full, and in the WestJet Plus cabin 10 of the 12 seats were taken. No, upgrades are separate from the base fare purchased on eligible WestJet marketed flights and WestJet Vacations packages. As it's described, these changes are "part of a shared goal to improve and deepen the advantages for customers when traveling between the carriers.". This prevents you from losing the upgrade due to credit card processing failure. 2x2 Premium seats are available starting on our Boeing 737 MAX aircraft this winter and will be retrofitted across our fleet of 737s. You will only be charged if your offer is successful. When you're flying in our Premium cabin on our 787 Dreamliner to and from Europe: Pack your bags with confidence and Get Travel Ready. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. 2 Seat space varies by aircraft type. Hot towels were distributed and picked up about 10 minutes before pushing back from the gate, and we were airborne on schedule at 10:20 p.m. Learn more. I forgot to make my offer before the offer window closed. I need to cancel a flight for which I have successfully received an upgrade. Now make the seat selection. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. With such chop-chop service delivered with a smiling attitude, I didn't really care that the cheese tray I'd just had was middling. All rights reserved, If your flight was cancelled or rescheduled and your flight is being re-booked, we will do our best to accommodate your upgrade on your re-scheduled flight. With the qualifying spend, you'll enjoy a 3% earn rate on WestJet flights, a 1% earn rate on WestJet vacation packages, and a host of other benefits. After proceeding through security, turn right and walk toward the end of the terminal. All rights reserved. By doing it this way, you save quite a bit of money. What if I don't receive a confirmation email after submitting my request? Get a head start on earning tier qualifying spend to retain your status for 2024 or achieve a higher tier. You'll find it near Gates 34 and 35 on Level O. Can I transfer my offer to my new flight? Once your upgrade is confirmed, you will be able to select your seat at time of check-in, 24 hours prior to departure. The smiling, solicitous flight attendants serving premium economy were happy to explain the seat controls and the entertainment system. The two flight attendants serving our cabin were off to a good start when they brought out trays offering prosecco or orange juice as a welcome drink immediately after boarding was completed. Treat yourself by upgrading when you check-in. I certainly was not bored, thanks to about 100 movies of satisfying variety, including major new releases, and 18 TV shows, plus a music selection including a 1980s channel featuring some classics of that era. Yes. Narcity Media Inc. Katherine Caspersz is a Staff Writer for Narcity Canadas Trending Desk focused on evergreen travel and things to do, and is based in the Greater Toronto Area in Ontario. 1 Priority check-in, priority airport screening and lounge access are only available at applicable airports. Tripadvisor performs checks on reviews. There are a few key differences between WestJet Premium and Business Class. They understand that $100 or $150 for the upgrade is better than nothing. It had not shown up automatically, even though my SkyMiles account number was attached to the booking and also appeared on my boarding pass. This offer is valid on WestJet wholly operated flights from Europe to Canada - no code-share. With WestJet, upgrades can be made up to 75 hours prior to departure, and with Air Canada, you have up to 48 hours prior to departure. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. I suspected I was not the only one thinking of flying WestJets Premium class again. The wine list was international-standard: mass-appeal wines with two whites, two reds and one sparkling. Choose the flight segment you would like to make an offer on and move the slider to indicate your offer. But there were employees hovering about the kiosks, ready to help, and I didnt see anybody struggling to use the self-check-in process. The moving map offered a lot of views to satisfy the aviation geeks. WestJet Plus seats are no different than those found in economy aside from a little more legroom (36 inches). Premium economy: The cost is 65% less. cons="Could not connect to the internet on the inflight Wi-Fi." Kudos to WestJet for the premium-quality blanket, vastly better than whats usually found in economy, but minus points for a flimsy pillow that wasnt in the same class as the blanket. Prices will be updated at least every two hours. If I had wanted to check in at the airport, I could have used a self-check-in kiosk, affixing my own tags to any checked luggage and then dropping it off myself, or I could have gone to a classic check-in desk. The Premium Seats are in a 1-2 configuration and offer more legroom than the standard seats. The Premium section is located in the first three rows of the aircraft and offer 3-4 inches of additional pitch. Platinum and Gold WestJet Rewards members have early access to purchase an upgrade to a seat in Premium or Business. I checked it out and you can make a bid from a poor bid to a excellent bid (the more you bid the better your chances). This willingness of WestJet staff to assist passengers was on display throughout my journey to Gatwick, and it spoke to the airlines nature as not quite a low-cost carrier. What happens to my accepted upgrade offer if I want to change or cancel my flight afterwards? As of 2022, the company has 43 737-700s, 38 737-800s, 14 737 MAX 8s in its fleet. Premium economy members will not get the lounge facility for free. Tried to upgrade to premium economy at checkin. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. Cost includes $12.95 plus applicable local sales tax. The Premium section is located in the first three rows of the aircraft and offer 3-4 inches of additional pitch. 63. If you have made the booking on the official website of WestJet, then you can make the upgrade yourself. Passengers were seated and waiting for their boarding zone to be called. SEAT 2C 2C LEGROOM PREMIUM OVERHEAD BIN WESTJET 737 PREMIUM CLASS WESTJET 737-800 AT T3 TORONTO PREFLIGHT. Note that I had to ask Delta to credit the flight to my account. The high annual fee is only worth it if youre taking full advantage of the cards benefits. However, if a travel agency created your booking, you need to connect with rhythm to get the promotion. More leg room, Love their leather seats. No. Flight WS3 was operated that day by a 787 with the registration C-GURP, identifying it as the second delivered to the airline. Check In. Premium Economy Upgrade Worth It I tend to fly with Westjet on a regular basis and I book economy but then upgrade to premium economy if there is availability. Which flights can I make an offer to upgrade on? WestJet. What really sets them apart is the middle seat or lack of one. We'll redirect you to the home page of the country/region site you choose. To do so, simply click on the Modify/Cancel link in the Upgrade submitted email you received when you submitted your offer; then click the Cancel link. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. The WestJet seat upgrade policy is mentioned below. Upgrade your seat Email itinerary . 137K views 2 years ago #Westjet WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". In this video, I take a trip to Calgary, Canada, at the invitation of the Canadian airline WestJet's guest experience team, to enjoy a flight from Calgary to. Head to the WestJet Airlines official website. According to WestJet, upgrades can only be made up to 75 hours before your flight's departure, and aren't available for flights booked with the airline's basic fare or on codeshare flights. You may modify or cancel your offer if it has not been accepted, up to 75 hours before your flight. Also, unless otherwise stated, upgrade offers can only be made up to 75 hours before departure. Find the right card for you. Business Class offers a lie-flat seat, which is perfect for long-haul flights, while Premium offers more legroom and a wider seat. 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